Interpreting short messages by telephone
Kielikoulu Nuevo Mundo provides an interpretation service for short and simple messages that need to be communicated quickly and clearly. In this service, a professional interpreter delivers the message by telephone in the client’s own language.
This service is suitable when the message is brief, factual and does not require a full interpretation session. It is designed for situations where the main goal is to deliver clear information accurately and efficiently.
When is short-message interpreting useful?
Short-message interpreting is useful when a customer, client or other recipient needs to receive a concise message in a language they understand. The message must be straightforward and limited in scope.
Typical examples include:
- appointment times;
- changes to schedules;
- short notifications;
- simple instructions;
- arrival or location details;
- basic practical information;
- brief reminders.
How the service works
The interpreter receives the message to be delivered and contacts the recipient by telephone. The interpreter then communicates the message accurately in the recipient’s own language.
This service is not intended for conversations, negotiations or question-and-answer situations. The interpreter delivers the message as accurately as possible and does not add information, interpret additional discussion or negotiate on behalf of either party.
Advantages of short-message interpreting
This type of interpreting is practical when the information is clear and the communication need is limited. It can save time and make sure that essential information reaches the recipient in a language they understand.
- quick delivery of short messages;
- clear communication in the recipient’s language;
- professional and confidential handling;
- suitable for simple appointment and notification messages;
- useful when a full interpretation session is not required;
- accurate delivery of the key message.
Confidentiality and quality
Our trained interpreters follow strict professional and customer confidentiality principles. We also require high professional quality standards and clear communication skills from our interpreters.
The interpreter’s task is to deliver the message clearly, concisely and accurately. Confidentiality applies to both the content of the message and the details of the assignment.
Limitations of this service
Short-message interpreting is intended only for simple and concise messages. It is not suitable for complex matters, sensitive discussions, legal advice, healthcare consultations, negotiations, interviews or situations where the recipient needs to ask questions and receive interpreted answers.
If the communication requires interaction, discussion or clarification, phone interpretation, video interpretation, consecutive interpretation or another interpreting method is usually more appropriate.
Pricing principle
For this type of interpretation, meaning the delivery of short and concise messages, the charge corresponds to 30 minutes of telephone interpretation.
A professional and qualified interpreter will attempt to reach the client by telephone a maximum of six times during one day.
What information do we need?
To deliver a short message efficiently, please provide clear and complete information when placing the order:
- the language pair;
- the recipient’s name and telephone number;
- the exact message to be delivered;
- any preferred time frame for the call;
- the name and contact details of the person making the booking;
- billing information;
- any confidentiality or urgency details.
Contact us
Contact us for more information about interpreting short messages, telephone interpretation or other interpreting services. We can help you choose the most suitable service for your communication need.
Email: info@knm.fi
Telephone: +358 40 506 2398
